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Everything you need to know about ordering, shipping, returns and payment at BloomUp Trading.
Browse the Shop, click Add to Cart on the products you want, then open your cart and select Proceed to Checkout. Enter your shipping details, choose a shipping and payment option, and click Place Order.
Yes. After placing your order you’ll see a confirmation page and receive a confirmation email with your order number. Please check your spam or promotions folder if you don’t see it.
Please contact us as soon as possible with your order number. We can usually change or cancel an order before it has been dispatched. Once it has shipped, please follow our Refund and Returns Policy.
No – you can check out as a guest. Creating an account lets you view your order history and save your details for faster checkout.
We regularly update our product selection. Contact us and let us know which product you’re interested in.
Go to My Account and register with your email address, or choose to create an account during checkout.
On the My Account page, click Lost your password? and enter your email address. We’ll email you a link to set a new password.
You can request a return within 7 days of receiving your order. Items must be unused, in their original condition and packaging, with all accessories included. See our Refund and Returns Policy for full details.
Some products can’t be returned for hygiene or safety reasons, including perishable items and products marked as non-returnable on the product page.
Contact us with your order number and the reason for the return. Once approved, we’ll send you instructions. Returned items are inspected before a refund or exchange is confirmed. Unless an item arrived damaged, defective or incorrect, return shipping costs may be your responsibility.
Please contact us as soon as possible with your order number and photos of the package and product. We’ll review it and help with a replacement or refund under our returns policy.
We currently ship to addresses within the United States only.
Standard shipping is $4.99 per order, and shipping is FREE on orders over $100.
Processing and delivery times are explained on our Shipping & Delivery page. Times can vary with your location, holidays and busy periods.
Visit Track Order and enter your order ID and billing email. If you have an account, you can also see your order status under My Account.
Please contact us right away with your order number. We can update the address only if the order hasn’t been dispatched yet, so double-check your address at checkout.
You can pay with Cash on Delivery. Card and PayPal payments are also offered whenever they appear at checkout.
Yes. Card and PayPal payments are handled by secure, trusted payment providers – we never see or store your full card details.
The total at checkout includes your products and shipping. There are no hidden fees from BloomUp Trading.